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Legal Information

This page provides the essential legal information concerning the operator of the Nuestro online store and the website environment.

Online Store Operator

The Nuestro online store is operated by:

Business name: OÜ FULDER
Registry code: 10803473
VAT identification number: EE100730160
Registered address: Vitamiini tn 7, Tartu, Tartu County, 51014, Estonia
Email: fulderinfo@gmail.com
Phone: +372 504 7711

Hereinafter, OÜ FULDER is referred to on this page as the online store, the seller, or the operator of the online store.

Website and Trademark

Nuestro is an online store offering quality barbecue accessories, fire pits, metal products, and other products intended for convenient cooking at home.

The Nuestro name, logo, brand identifiers, and website design may not be used without the prior written consent of the online store operator, except where such use is permitted by law.

The Nuestro name or visual identity may not be used in a way that could create a misleading impression of cooperation, representation, authorisation, or affiliation with OÜ FULDER.

Website Content and Copyright

The texts, product photographs, illustrations, design, logo, graphic elements, databases, and other content published on the website belong to OÜ FULDER or are used under an appropriate licence, authorisation, or other legal right.

The full or partial copying, storing, distribution, modification, republication, or commercial use of the website content without the prior written consent of the rights holder is prohibited, except to the extent permitted by law.

Ordinary links to the website may be created provided that the reference is not misleading and does not damage the reputation of Nuestro or OÜ FULDER.

Product Information and Prices

The Nuestro online store makes reasonable efforts to ensure that the product descriptions, prices, availability information, and images displayed on the website are accurate and up to date.

Product images are illustrative. The actual colour, appearance, dimensions, or contents of a product may differ slightly depending on the manufacturer, production batch, material properties, or the settings of the customer’s screen.

All prices are displayed in euros and include VAT unless clearly stated otherwise on the website.

A delivery charge may be added to the price of the product. The delivery method, delivery cost, and final total of the order are displayed to the customer before the order is confirmed.

The online store has the right to change product prices, descriptions, and availability. Such changes do not affect orders for which a sales contract has already been concluded.

If a product price or other information is clearly incorrect due to a technical error, the order will be handled in accordance with the Nuestro Terms of Sale and applicable law.

Orders and Contractual Terms

Before placing an order, the customer must review the Nuestro Terms of Sale and Privacy Policy.

By placing an order, the customer confirms that the applicable Terms of Sale have been made available to them, that they have reviewed them, and that they agree to be bound by them.

The Nuestro Terms of Sale describe, among other matters:

  • placing an order;

  • payment for products;

  • delivery;

  • conclusion of the sales contract;

  • the consumer’s right of withdrawal;

  • returns and refunds;

  • submitting complaints concerning defective goods;

  • the liability of the parties;

  • dispute resolution.

The Privacy Policy explains how customers’ personal data is collected, used, stored, transferred, and protected, as well as the customer’s rights concerning data protection.

The use of cookies and similar technologies is described in the Nuestro Cookie Policy or in the cookie settings interface displayed on the website.

External Websites and Service Providers

The Nuestro website may include links to third-party websites or use third-party services, for example for payment processing, order delivery, or the technical operation of the website.

OÜ FULDER does not control the content, availability, or data-processing practices of third-party websites and is not liable for their activities, except where liability arises under applicable law.

When visiting a third-party website, the terms of use and privacy principles of that website apply.

Use of the Website

The user must use the Nuestro website lawfully and in a manner that does not harm the operation or security of the website or the rights of other users.

The following activities are prohibited, among others:

  • intentionally disrupting the operation of the website;

  • circumventing security measures;

  • transmitting malware or harmful code;

  • automated data collection without prior permission;

  • submitting false information;

  • using the website for fraud or other unlawful activities.

The online store has the right to restrict access to the website or its features if the user breaches these terms, disrupts the operation of the website, or creates a security risk.

Liability

The Nuestro online store is liable for the products sold and the sales contracts concluded in accordance with the law and the Terms of Sale.

Before making a purchase, the customer is responsible for assessing the product description, dimensions, characteristics, intended use, and suitability. Where necessary, further information about a product may be requested by email or phone.

The customer must use the product according to its intended purpose, instructions for use, maintenance instructions, and safety requirements.

The Nuestro online store is not liable for damage to the extent that such damage has resulted from:

  • incorrect or unintended use of the product;

  • failure to follow operating or maintenance instructions;

  • failure to comply with safety requirements;

  • damage caused by the customer;

  • misuse of information published on the website;

  • a failure of the customer’s device, software, or internet connection.

When using barbecues, fire pits, barbecue accessories, metal products, or other products that come into contact with fire or heat, increased caution and all applicable fire-safety requirements must be observed.

Nothing in this section is intended to restrict the consumer’s statutory rights or exclude the seller’s liability in circumstances where such limitation or exclusion is not permitted by law.

Website Availability

The Nuestro online store makes reasonable efforts to ensure that the website is secure, up to date, and available to users.

Temporary interruptions may occur due to maintenance, updates, technical failures, communication disruptions, or other circumstances outside the control of the online store.

The online store does not guarantee uninterrupted or error-free operation of the website but will make reasonable efforts to resolve technical issues within a reasonable period.

Processing of Personal Data

OÜ FULDER processes the personal data of users and customers of the Nuestro website in accordance with applicable data-protection requirements.

Personal data may be processed, among other purposes, for:

  • receiving and fulfilling orders;

  • processing payments;

  • arranging delivery;

  • providing customer service;

  • handling returns and complaints;

  • fulfilling accounting and other legal obligations;

  • ensuring the security and operation of the website.

Further details concerning the processing of personal data are provided in the Nuestro Privacy Policy.

Changes to the Information

OÜ FULDER has the right to amend or supplement this legal information where necessary due to changes in legislation, the website, services, or the organisation of the company’s activities.

Updated information will be published on the Nuestro website together with the date of the latest update.

Orders and sales contracts are governed by the Terms of Sale that were in force at the time the order was placed.

Dispute Resolution

Any disputes arising between the customer and the Nuestro online store will first be resolved through negotiations.

Questions, complaints, and enquiries relating to disputes must be submitted to:

fulderinfo@gmail.com

If the consumer and the online store are unable to reach an agreement, the consumer has the right to contact the Estonian Consumer Protection and Technical Regulatory Authority for advice or submit an application to the Consumer Disputes Committee for out-of-court dispute resolution.

The Consumer Disputes Committee is an independent and impartial body that resolves contractual disputes between consumers and traders registered in Estonia.

The consumer also has the right to bring the matter before a competent court or another dispute-resolution body provided by law.

Applicable Law

The use of the Nuestro online store, orders placed through the online store, and sales contracts concluded through the online store are governed by the laws of the Republic of Estonia.

In contracts concluded with consumers, this legal information and the other terms of the online store will not be applied in a manner that restricts the rights granted to consumers under mandatory legislation.

If any provision of this legal information is found to be wholly or partially invalid, this does not affect the validity of the remaining provisions.

Last updated: 8 July 2026

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